Newhaven Court at Lindwood

My transition to New Haven came as a bit of a surprise, but I could not be happier. I have been here for several months now and I’m very pleased. The staff are all friendly polite, respectful, and will go out of their way to assist you. The facility is clean and beautifully decorated and very well maintained. The food served in the dining room is good with some room for improvement but very difficult to please everyone all the time. There are always several choices at each meal to choose from. I especially would like to thank Michael Brandonio, who is the head of community relations and has assisted me from the beginning of my journey and has gone out of his way to help me and continues to keep contact with me checking to be sure everything is going well. I have read some negative reviews but again it’s difficult to please everyone and you will never find any place that is 100% perfect. Overall I would give New Haven Court an excellent review and suggest anyone looking for an assisted living give us a look.

New Haven has become a valued home for our mother. Everyone who is employed there is wonderful to work worth. For my sisters and me, we don’t have to worry about our mother getting excellent care.

My mom has been in Memory Care at Newhaven for over a year and a half now. It was a very hard decision to make when staff suggested we move her from Assisted Living since her dementia had progressed and she needed more care. I know now we made the right choice in doing so. Tracy and her staff are absolutely the best caretakers! They are so attuned to my mother’s needs and efficiently handle all of them with the utmost care and respect. I also appreciate that I feel I can ask them any questions or express any concerns I may have about my mother and always feel satisfied with their responses. I feel very blessed to have these special people taking care of my mom and would recommend this wonderful group of caretakers to anyone needing to place a loved one in a memory care facility.

I would highly recommend Newhaven Court at Lindwood. The staff is truly amazing, very friendly, always smiling and most importantly attentive to my mom’s needs. Even if she just needs someone to sit with her and hold hand. If you’re looking for a top notch Community for your loved one, look no further, you won’t be disappointed.

Our family is incredibly grateful for the care and compassion shown by the staff at Newhaven Court at Lindwood. From the moment our Mother arrived, the team treated her with dignity, kindness, and respect. The caregivers were attentive, patient, and always willing to answer our questions and keep us informed. We especially appreciated the clean, welcoming environment and the activities designed to keep residents engaged and comfortable. Knowing our Mom was safe and genuinely cared for gave our family tremendous peace of mind during a very difficult time. We would recommend this memory care center to any family looking for a place where their loved one will be treated with compassion and professionalism. Thank you to everyone on the staff for the difference you make every day.

Newhaven Court didn’t just provide a place for my parents-in-law to live—they provided our entire family with peace of mind and profound and life changing support. From our initial tour, we knew this community was different. Every team member treats residents like family. The hallways are filled with smiles, and the low staff turnover means our family sees the same dedicated caregivers week after week, from the clinical team to the front desk and maintenance. Every team member from the Directors, Doctor, Physician Assistant, Aides, Housekeeping, Dining, Maintenance go above and beyond. The team at Newhaven are always kind, patience, understanding, professional and above all else dedicated to doing everything they can to support their residents and their family. When you have team members volunteer to be away from their own families, and stay during a snowstorm to ensure the residents are cared for, you know Newhaven is a very special place. Their compassion was on full display when my father-in-law transitioned into hospice. The grace, expertise, and love shown to my husband, my mother-in-law, and me during that time was unforgettable. Today, my mother-in-law is happier, healthier, and more alert than she has been in years. Having researched and toured numerous facilities, Newhaven Court is truly the gold standard for care and value.